Fun fact: 80% of human communication is non-verbal. Think of the attitude and physical expression that drives the chef’s kiss gesture. That gesture says so much more than the word delightful.

Words floating free of our bodies (i.e. on paper or screen) are slippery and easily misinterpreted. That’s why writing is so hard. That’s the core problem with texting, making it a terrible way to communicate effectively. Yet, not only has texting become ubiquitous, expecting an immediate reply has too. Any delay arouses impatience, anxiety, or worse. Ghosting—